|
Technology solutions combined with fast, efficient service have played an important role in the transformation of the Public Sector. Providing good and continuously improving service has been identified as a major objective within the Public Sector in general and within Local Authorities specifically.
The modern day deman for accountability within the Public Service requires that service levels be tracked right down to the individual request, complaint, issue, representation or agenda item. Having the systems and processes in place to acquire, analyse and present this type of information is a significant challenge but a very necessary one for a service-driven organization.
iCERV addresses many of the issues seen in the Public Sector today.
It can be used in many functional areas within the Public Sector such as:
- Community Wardens.
- Departmental Returns.
- Actions from meeting.
- Actions from Corporate Plan.
- Legal Case Tracking.
- Public Queries.
- Project Tracking.
- IT Support Desk.
If you think your organisation could use either iCERV or our other product offerings please contact us via email at info@infoscience.ie or telephone at +353 (91) 758377. |
