Aiding Seamless Solution Integration
Implementation
At Infoscience we work closely with you to agree implementation procedures and jointly manage project roll-outs with your team. Key elements in our implementation phase are:
- Installation.
- Data Importation.
- Customisation.
- Integration.
- Configuration.
- Testing.
- Status Reports.
At Infoscience we test all solutions extensively following installation to ensure that our application integrates fully with your existing system. Acceptance testing is carried out on-site; with users having the last call on the suitability of the application design. Regular comprehensive status reports are issued by the Infoscience team and the project sponsors.
Ongoing Management
At Infoscience we provide regular project reviews following the application roll-out. In addition, we conduct formal reviews with the project sponsors and your management team to ensure our application is meeting your needs.
The design of our applications allows for customisation and post-implementation additions, this enables us to update or upgrade functionality to meet any future requirements you might have.
Support
At Infoscience we provide technical and business application help desk support to address any issues or questions you might have.
Access to appropriate software development resources is available for selective technical issues.
If you require direct advice or information on any of our services you can contact us on +353 (91) 758377 or simply email us at services@infoscience.ie to arrange for one of our consultants to visit you.
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